HOME

How do I cancel?

Only those on a $9.95 month-to-month plan need to notify us in writing of their intent to cancel their membership. (other memberships are automatically cancelled at the end of their term).

Month-to-month members are responsible for paying their minimum required monthly membership fee for 3 months to cover the cost of their program, regardless of early cancellation. After the 3 month's membership fees of $11.96 per month are paid, you may cancel at any time. 
You must notify us by e-mail of your intent to cancel using the e-mail contact information above. Cancellations are not retroactive!


To cancel your program please review the following chart:

Option 1 - Month-to-month memberships Other Options - $35.00/$45/$60$/90 mo membership

Those who chose Option 1 - ($11.96 per month memberships) - are billed for the minimum contract period of no less than 3 months 
please review terms and conditions
.

Free maintenance diets are provided!

Those who chose other Options are billed a one time fee.
Please contact your dietitian to let her know how you've done at the end of your 3 months.

Free maintenance diets are provided!

Cancellation should be made in writing.  Please  email your cancellation directly to either 
member's
support or to your dietitian.

Month-to-Month

Cancellation notices are appreciated but not mandatory. Billing & membership cancellations are automatically completed by membership system.

3 Month

 

Early Termination 

  1. As noted on our Terms and Conditions, there is a $10.00 fee (non-refundable) for all memberships to cover the cost of administration and registrations. You are responsible for this fee once you sign up and this will not be refunded if you cancel your plan early.

  2. Absolutely no refunds are given once the development work for your Personal Diet has been completed and your Personal Diet has been published. For further clarifications read our Terms and Conditions.